1. Information Collection

• Personal Information from Trainers: When trainers create a profile, we collect personal information, including name, contact details, certifications, and any other information provided for their profile.

• Certification Information: Certification documents submitted for verification are deleted from our system two weeks after they are approved to maintain privacy.

• Automatic Information from All Users: We automatically collect certain information about users, such as IP addresses, device details, and browsing patterns, to help improve our website and user experience.

 

2. Use of Information

Trainer Verification: Certification documents and profile information are used to verify trainer qualifications and eligibility for listing on our platform. Once verified, certification information is deleted after two weeks.

Platform Improvement: Information gathered from users, including usage patterns, helps us analyze and improve our services.

Advertising and Marketing: We use a Meta Pixel on our website to measure the effectiveness of ads and to understand the actions users take on our platform. This helps us refine our advertising strategy to reach users who may be interested in our services.

3. Data Sharing and Disclosure

We are committed to protecting user privacy and only share personal information when necessary:

Third-Party Service Providers: We may share information with trusted third-party providers (e.g., payment processors, analytics services) as required to provide services. These providers are bound by confidentiality agreements and are only permitted to use information as needed to fulfill their function.

Legal Compliance: If required by law, we may disclose personal information to regulatory authorities or other third parties in order to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

Bodyfuelup uses cookies and similar technologies to improve functionality, gather usage data, and analyze trends. Cookies enable us to track user interactions and personalize their experience on our site.

Managing Cookies: Users can control cookie settings through their browser preferences. Note that disabling cookies may affect the functionality of certain features on our site.

5. Data Security

We take reasonable steps to safeguard your personal information against unauthorized access, disclosure, or misuse. Our security measures include data encryption, access controls, and regular monitoring to ensure the safety of your data. However, no security measure is completely foolproof, and we cannot guarantee absolute security.

6. Data Retention

Trainer Data: For trainers who fail to renew their subscription, their profile data will be stored in “Draft” for 60 days, after which it will be permanently deleted from our system if payment is not resumed.

Certification Documents: As noted, certification documents are retained only until two weeks after verification, after which they are deleted.

7. User Rights

We respect users’ rights to access, modify, or delete their personal information.

Access and Modification: Trainers can access and update their profile information at any time through their account settings.

Data Deletion: Trainers can request deletion of their account and all associated data by contacting us at [email protected]. We will make reasonable efforts to comply with deletion requests, subject to our legal obligations.

8. Children’s Privacy

Bodyfuelup is open to users of all ages, but we do not knowingly collect or solicit personal information from children under the age of 13 (or as defined by local law). If we become aware of any such data collection, we will promptly delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and we will notify users of updates when required by law. Your continued use of the website after any changes constitute acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

[email protected]